Refund Policy

The FLY FOUNDATION’s Privacy Policy includes the collection, use and dissemination of personal details that the Company may obtain when you communicate with the Company, such as visiting our website, entering details on our website electronically, or contacting our sales or service partners. For more information about our privacy policies, like what kind of privacy is stored, how the information is used and for what reasons, to whom we reveal the information, and how we safeguard your personal information, please take a moment to carefully read the below. At the Business, your privacy is a priority and we go to considerable lengths to protect it.

FLY FOUNDATION, on the other hand, is not obligated to give refunds and has the right to refuse any claims for refunds, particularly if a tax exemption certificate has been obtained.

If you want your gift to FLY FOUNDATION reimbursed, you must request it in writing or by email, and your request must arrive at FLY FOUNDATION within 15 (fifteen) days of the day on which you made the donation, i.e. the date on which you:

Donated online, electronically, or by other means, OR o Given the cheque/demand draught to FLY FOUNDATION or someone authorised by FLY FOUNDATION for this purpose, OR Sent the cheque/demand draught to FLY FOUNDATION by other means.

The written request for a refund must be addressed to the address shown below and must include all of the following information about the gift: date of donation and amount of donation.

Please include the cheque/draft number if the gift was made by check or draught.

Please enter the credit card number if the gift was made by credit card (last 4 digits only).

Please enter the Gift-ID if the donation was made online.

FLY FOUNDATION’s decisions in this respect are final and binding on the donor.